I know the report is long, maybe several hundred lines. Use copy and paste to post the entire contents-the text, not a screenshot. The contents of the report will appear on the right. A panic report has a name that begins with 'Kernel' and ends in '.panic'. If the triangle is pointing to the right, click it so that it points down. There is a disclosure triangle to the left of the list item. ( not Diagnostic and Usage Messages) from the log list on the left. Click Utilities, then Console in the icon grid.ĭIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports The application is in the folder that opens. ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U.

Select it in the results (it should be at the top.) ☞ Enter the first few letters of its name into a Spotlight search. If you're able to log in, launch the Console application in any of the following ways: Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t start in safe mode. Safe mode is slower than normal, and some things won’t work at all.

Choose DIAGNOSTIC AND USAGE INFORMATION instead. ☞ If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. If you have only one account, you are the administrator. Log in as an administrator to carry out these instructions. If you’ve forgotten the password, you will need to reset it before you begin. You must know your login password in order to log in.

If you can't start up and log in in the usual way, try in safe mode.ĭuring startup, you’ll see a progress bar, and then the login screen, which appears even if you normally log in automatically.

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